Most orders are produced and shipped within 3–5 business days. Standard delivery takes an additional 5–10 business days depending on your location. Expedited options are available at checkout. For full details, visit our Shipping Information page.

We offer a 15-day return window from the date of delivery. Items must be unused and in original packaging. If your order arrives damaged or defective, we'll replace it at no cost. Full details on our Return Policy page.

If your order hasn't entered production, we can accommodate changes or cancellations. Please contact us as soon as possible with your order number. Once production has started, the standard return policy applies.

Yes! We welcome custom requests and wholesale inquiries. Whether you're an interior designer, business owner, or planning a special project, select "Custom Order Request" or "Wholesale / Bulk Orders" in the form above and tell us about your needs.

Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also check your order status by logging into your account on our website.

Contact us within 48 hours of delivery with photos of the damage and your order number. We'll arrange a free replacement — no return shipping required, no hassle.